15 things everyone gets wrong about working for an airline, from the flight attendants and gate agents that do

Catch me if you can flight attendants pilotCatch Me If You Can/Dreamworks

When it comes an airline worker's job, perception rarely matches reality.

As Annette Long, a flight attendant with 13 years of experience, previously told Business Insider, people often think there's glamour associated with her job. "But the job itself is far from glamorous," she said. "Even if you're working in first class or business class, it's not glamorous at all."

Long said that many passengers often get the wrong idea of what airline workers do for a living.

To set the record straight, Business Insider asked more than 80 airline workers including flight attendants, gate agents, ticket agents, and other airport customer service reps to weigh in on some of the most common misconceptions out there.

We've anonymously included some of their answers here:

Flight attendants party all the time

"Most layovers are short, and you barely have time for food and a good night's sleep." — A flight attendant

"We spend most layovers in bed with wine and Netflix." — A flight attendant



Putting bags in overhead bins for passengers is part of a flight attendant's job

iStock/jean-marie guyon

"Our companies don't cover our injuries if we get hurt lifting your bags." — A flight attendant



Any trained monkey can do this job

"It takes years to get to the point where customers don't see you sweat and you give excellent customer service." — An airline customer service agent

"People often think that we are minimum wage flunkies and that a monkey can do what we do." — An airline customer service agent




See the rest of the story at Business Insider

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