Moto Z2 Force display may not shatter — but it could be susceptible to scratches
The Motorola Moto Z2 Force isn’t on sale just yet, but some publications have already received pre-release review units. And, according to the folks over at Android Police, the device they’ve been using suffers from a somewhat unexpected issue.
While the ShatterShield display is pretty hard to break, it’s apparently susceptible to scratches. According to Android Police, even running a fingernail on the display is enough to add a permanent scratch to it.
The theory as to why this could happen is quite simple. Just like last year’s Moto Z Force, the new model employs a plastic panel covering the front of the device. While plastic is far less likely to break into pieces, it’s also softer and easier to scratch.
If this is truly the case for all Moto Z2 Force devices, it could prove to be a deal-breaker for many people, especially considering that the handset also includes a smaller battery capacity than last year’s model. That being said, we should reiterate that this is (presumably) a single pre-release phone we’re talking about here and not what will actually be sold to consumers, so Motorola could still have time to make amends.
In fact, Motorola has already addressed concerns in an official statement which you can read below.
“Shatterproof does not mean scratchproof, and scratches can be subjective. Motorola encourages the use of a third-party screen protector for added scratch resistance. Over the three generations of ShatterShield, we’ve continued to evolve the design. This year, we’ve switched to a 3D design which makes it more competitive with other flagships, and we have test results that show it is just as durable as last year’s version. That being said, we will continue to evolve the design for continuous improvement. The unit you received was one of the very first production units and we do have an improvement in the works that consumers will see shortly after launch.
“Consumers can get the top liner replaced by contacting the service center at their carrier or Best Buy.”
We won’t know the extent of this potential problem until we fully test the unit for ourselves — or Motorola may address it before then. But where do you stand on this situation? Would an easily-scratched screen be a dealbreaker for you, even if it is “shatterproof”? Let us know in the comments.
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